Press Release: Qolsys and Deliver Face Recognition From Disarm Images of IQ Panel 2’s Built-In Camera

5-Megapixel Camera Triggers “Unexpected Activity Alerts” To Users when Unidentified User Disarms Panel

March 12, 2019 – SAN JOSE, CA. –Qolsys, the leading provider of security and smart home technology, announced today that, in partnership with, disarm images captured by the built-in 5MP panel camera on the IQ Panel 2 Plus now include face recognition powered by

“This is a tremendous upgrade to our combined solution,” says Qolsys SVP of Sales & Marketing Mike Hackett. “It again demonstrates software’s power to unlock hardware’s potential and provide innovative features that increase customer engagement.”’s Unexpected Activity Alerts for Face Recognition empower property owners to monitor for unauthorized code sharing and receive alerts whenever the person using a disarm code is different from the person assigned to that code. These alerts include a disarm image taken at the panel, so customers can see who accessed their home and take immediate action as needed. This feature is currently available to customers using the Qolsys IQ Panel 2.

“We’re using Face Recognition to enhance Unexpected Activity Alerts, which help our service provider partners deliver even more value to their customers,” says Daniel Kerzner, chief product officer at  “Our technology delivers a new layer of protection by proactively alerting property owners to unexpected activity at their home or business – in this case, unauthorized user code sharing.’s advanced AI securely analyzes images captured by the panel camera, quickly recognizes authorized users, then flags non-matches with Unexpected Activity Alerts to customers.”

The following are required to configure Face Recognition for unexpected activity on the Qolsys IQ Panel 2:

  • Firmware version 2.3.0 +
  • The panel must be connected to Wi-Fi to upload images
  • The Capture Panel Camera Disarm Images automation rule must stay enabled
  • Each person disarming the panel has their own access code
  • A qualifying interactive service package
  • Unexpected Activity Alerts for Face Recognition are available for customers in the United States only

The Qolsys IQ Panel has had a long history of improvements to its built-in panel camera:

In 2013, Qolsys introduced disarm photos from a built-in Panel camera with its first-generation IQ Panel.

Beginning in 2015, in partnership with, captured Disarm Photos were able to be sent to the end-user via text or email, delivering a more connected experience.

In 2016, Qolsys introduced its second-generation panel, the IQ Panel 2, which included a higher resolution, 5-megapixel built-in camera providing clearer and more detailed Disarm Photos.  In addition, utilizing LTE and Wi-Fi Dual Path Connectivity, Disarm Photos are delivered faster.

In 2017, Qolsys enabled the built-in camera as an activity motion sensor and added the ability to record up to four-minute videos during alarm events.

In 2018, Qolsys used the camera as a motion sensor to capture photos after a remote disarm from the mobile app or the popular Bluetooth Touchless Disarming.

In January 2019, Qolsys worked with to release its latest 2.3 software which allows users to “Peek in” to the built-in panel camera using the mobile app.  Peek in images can be captured on demand, or when the panel camera detected motion.

The Qolsys IQ Panel 2 Plus and a full line of security and home automation devices are available today. Visit www.qolsys.comto learn more about the products and where to purchase them.

About Qolsys
Qolsys is a Silicon Valley based security and smarthome manufacturer providing state of the art residential and commercial solutions to security and home automation dealers across North America.  Its flagship product, the IQ Panel 2 Plus, is a 7” HD touchscreen tablet with built in 5 MP Camera, and the Qualcomm Snapdragon Quad Core System on a Chip withmultiple radios packed into an ultra-thin form factor with interactive services powered by  Dual SRF featuring PowerG allows for easy takeovers bridging the gap between legacy security protocols and the long range encrypted wireless technologies of the future.  The IQ Panel features several industry firsts, including a 7-inch HD touchscreen with an intuitive graphical user interface, LTE & Wi-Fi Dual Path cloud connectivity for intelligent redundancy, reliability and speed, and built-in 5MP camera that allows the user to capture disarm photos, alarm videos, a peek in on demand from the mobile app.  It also features Bluetooth Touchless Disarming, letting you pair up to 5 phones for hands free close proximity system deactivation, Live View, the ability to stream indoor and outdoor cameras to the HD Screen, and Live Answer allowing you to answer your Skybell Video Doorbell from the panel.  Z-Wave Plus supports lifestyle devices such as lights, locks, thermostats, and garage openers, a built in Glass Break Detector, powerful system health diagnostics and over the air software updates. Commercial features include PowerG Wireless Sensor support, screen lock, disarm photos for employee verification and up to 4 partitions accessible from 7” Touchscreen secondary tablets.  The IQ Panel 2 was named “Best Overall” by the TechHome Builder Show, received the “Innovation Award” in 2016 from ESX, was named as a Top 30 Award Winner by SSI in 2017 and earned the prestigious TechVision Challenge award, a form of "Best in Show" at the Electronic Security Expo (ESX).  Qolsys IQ Panel platforms are tightly integrated with’s market-leading connected home services platform, supporting interactive security, video monitoring, energy management and home automation, resulting in increased conversion, end-user satisfaction, fewer dealer truck rolls, improved customer support and decreased total cost of ownership.   Learn more at

Media Contacts

Ken Arnold, Director of Communications, Qolsys –, Ph: 855-476-5797

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